Contact Hype Proxies
Pick what you need below and a support ticket opens with the right team in a new tab. You don’t need an account to open one.
Support tickets
What do you need help with?
Choose a reason and the ticket form opens in a new tab with the right team already selected. Start the subject with the reason, for example “Press:”, so it reaches the right person.
Technical Support
Proxies not connecting, setup help, slow speeds or a blocked target site.
Billing
Invoices, renewals, payment problems and refund requests. See our refund policy.
Sales
Which plan or product fits, pricing questions and custom quantities.
Enterprise
Large or custom plans and dedicated infrastructure. See our enterprise plans.
Affiliate
Affiliate payouts, referral links and applications. Read about our affiliate program.
Partnerships
Integrations, reseller and co-marketing proposals.
Press
Media and interview requests.
Abuse & Compliance
Report misuse of a Hype Proxies IP. See our acceptable use policy.
Response times
How fast will we reply?
Tickets, Discord and WhatsApp messages usually get a reply within 2–4 hours.
Support tickets
We usually reply within 2–4 hours.
Discord
We usually reply within 2–4 hours.
We usually reply within 2–4 hours.
Get in touch
Where else can you reach us?
For quick questions, message us on Discord or WhatsApp, or email our support team. We’re also on X and LinkedIn. Everything else goes through a support ticket.
Discord
Message the team in the Hype Proxies Discord server.
Message us on WhatsApp at +1 (769) 207-2591.
Email our support team at support@hypeproxies.io.
X
Send us a direct message on X, or follow Hype Proxies for updates.
Follow Hype Proxies on LinkedIn for company news.
Support ticket
Sales, affiliate, enterprise, partnership and press questions go to General Enquiries. Technical, billing and abuse reports go to Support. Already a customer? Log in to your account so replies show up in your ticket history.
Help Center
Can I find the answer myself first?
Yes. Most setup and billing questions are answered in the Hype Proxies Help Center, which covers getting started, account and billing, products and affiliates.
Want to try Hype Proxies first?
Request a free trial. It needs no credit card.