Help Center | Hype Proxies

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All your answers in one place.

Getting started

What are ISP proxies?

What is the difference between a subnet and a public range?

What is the difference between Sprint, AT&T, and Verizon proxies?

Account & billing

Do you offer free trials?

Can I swap my proxies?

Can I renew my ISP proxies and/or server?

How do I cancel my proxies and/or servers?

My proxies or servers renewed and I didn’t want them to. What should I do now?

What can I use my store credit for?

Why are my orders getting cancelled instantly or showing a fraud message?

Can I renew 25 proxies even though I initially purchased 10?

I accidentally purchased with the wrong email. Can you transfer it to the correct one?

Can I get a new list of proxies when renewing?

My payment didn’t go through and my purchase is still showing as suspended. What should I do?

Are the proxies and/or servers automatically delivered?

Product

Where are the proxies located?

Are the proxies data rated or metered?

What is the expected proxy speed?

How do I use the Hype Proxies Tester, and where can I download it?

Can proxies be run 24/7?

What’s the highest task-to-proxy ratio I can run?

Do you sell IP-authenticated proxies?

My server is running slow - did I buy the right specs?

Do you offer a daily server or proxy?

What is the IP score of the proxies?

Do you offer SOCKS5 proxies?

Do you have rotating proxies?

Which server operating systems do you offer?

Affiliates

How can I get a partnership or discount code for my cook group?

Others

My proxies are banned, did I buy the right ones?

Does the proxy work on Shopify sites with proxy protection (PP)?

Do you tolerate abuse of proxies with a small proxy list?

I just purchased a Baremetal server but it’s still showing as pending. What should I do?

What is the difference between a Virtual Machine (VM) and a Baremetal (BM) server?

I’m located outside the US and targeting non-US websites — which proxies and servers do you recommend?

I want proxies from different or specific locations, what should I do?

Refund Policy

HypeProxies (Headquarters)

30 N Gould Street ST # 37884

Sheridan, Wyoming 82801, USA